Your Privacy Matters at 77pd
This Privacy Policy explains in plain, precise terms what personal data 77pd collects from players in Bangladesh, how that data is used, who it may be shared with, and what rights you have over it. We are committed to handling your information with transparency, security, and respect.
Six Privacy Principles at 77pd
These cards summarise the key privacy commitments described in the full policy below. Where any card conflicts with the full policy text, the full policy governs.
77pd collects personal data strictly to deliver the services you use — account management, payment processing, identity verification, and customer support. We do not collect data speculatively or build profiles for purposes unrelated to platform operation. Every data point collected has a defined purpose documented in this policy.
All data transmitted between your device and 77pd's servers is protected by industry-standard SSL/TLS encryption. Stored personal data — including names, contact details, and financial records — is held on secured servers with access controls limiting who within the 77pd team can view or modify it. Security practices are reviewed on an ongoing basis.
77pd does not sell your personal data to third parties for advertising or marketing purposes. Data may be shared with a narrow set of service providers — payment processors (bKash, Nagad, Rocket, Upay), identity verification partners, and game content providers (Pragmatic Play, Evolution Gaming, Ezugi, NetEnt) — solely to the extent necessary for those services to function.
Registered 77pd players have the right to access the personal data held about them, request corrections to inaccurate data, and in certain circumstances request deletion of their data. These rights can be exercised by contacting our support team at [email protected]. We will respond to all data rights requests within 30 days of receipt.
77pd retains personal data only for as long as required to fulfil the purpose for which it was collected, or as required by applicable law. Account data is typically retained for the duration of the player relationship plus a mandatory post-closure retention period for financial compliance. Once the retention period expires, data is securely deleted or anonymised.
In the unlikely event of a data breach that poses a risk to your personal information, 77pd commits to notifying affected players promptly via their registered email address. The notification will describe the nature of the breach, the data affected, and the steps we are taking to contain and remediate it. We take data security incidents extremely seriously.
- 1. About This Policy
- 2. Data We Collect
- 3. How We Collect Data
- 4. How We Use Your Data
- 5. Legal Basis for Processing
- 6. Data Sharing
- 7. Cookies and Tracking
- 8. Data Retention
- 9. Your Rights
- 10. Children and Minors
- 11. International Transfers
- 12. Security Measures
- 13. Third-Party Links
- 14. Policy Updates
- 15. Contact Us
1About This Policy
This Privacy Policy applies to all personal data collected by or on behalf of the 77pd online betting platform, accessible at https://77pd.io and any associated mobile-optimised interfaces (collectively, "the Platform"). It covers data collected during account registration, while using any platform service, and through any communication you send to the 77pd support team.
By registering a 77pd account or using any part of the platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described herein. This policy should be read alongside our Terms & Conditions.
Scope: This policy applies to all players located in Bangladesh who use 77pd's cricket sportsbook, live casino, slots, card games (including Callbreak), and any other service offered on the platform. If you use 77pd on behalf of another person, you represent that you have authority to consent on their behalf.
The effective date of this Privacy Policy is 1 January 2026. When material changes are made, registered players will be notified via their registered email address before the updated policy takes effect.
2Personal Data We Collect
77pd collects the following categories of personal data, depending on how you interact with the platform:
Registration and Identity Data
- Full legal name
- Date of birth (used for mandatory age verification — players must be 21 or older)
- Country and city of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)
- Mobile phone number
- Email address
- Username and encrypted password
Identity Verification Documents
- Government-issued national ID card (NID) or passport
- Proof of address (utility bill or bank statement)
- Selfie or photograph for facial verification, where required
Financial and Transaction Data
- bKash, Nagad, Rocket, or Upay wallet numbers used for deposits and withdrawals
- Bank account details (where bank transfer is used)
- Deposit history, withdrawal history, and current wallet balance
- Bonus credits received and wagering history
Technical and Usage Data
- IP address and approximate geolocation derived from IP
- Device type, operating system, and browser version
- Pages visited, time spent on each page, and click-path data
- Session duration and login timestamps
- Game activity logs including bets placed, games played, and outcomes
Communications Data
- Content of messages sent to 77pd support via email or live chat
- Records of account-related notifications sent to you
Special Categories: 77pd does not intentionally collect special-category personal data (such as health information, political opinions, or religious beliefs). If you voluntarily disclose such information in a support communication, it will be used only to resolve your query and will not be stored in your player profile.
3How We Collect Your Data
77pd collects personal data through the following methods:
- Directly from you — when you complete the registration form, submit identity verification documents, make a deposit or withdrawal, contact support, or update your account settings.
- Automatically — through cookies, web beacons, and server logs when you browse or interact with any page on the 77pd platform. See Section 7 for full details on cookies.
- From third-party payment processors — bKash, Nagad, Rocket, Upay, and banking partners may share transaction confirmation data with 77pd to reconcile deposits and withdrawals on your account.
- From identity verification partners — where 77pd uses a third-party service to assist with KYC (Know Your Customer) verification, that partner may provide verification outcome data to 77pd.
- From game content providers — providers such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe may share game session data (bets placed, outcomes, session duration) with 77pd for account reconciliation and responsible gaming monitoring purposes.
4How We Use Your Personal Data
The table below sets out the primary purposes for which 77pd uses your personal data and the corresponding legal basis for each use:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Creating and managing your account | Registration data, identity documents | Contract performance |
| Processing deposits and withdrawals | Financial data, wallet numbers | Contract performance |
| Age and identity verification (KYC) | Date of birth, NID / passport, selfie | Legal obligation |
| Fraud prevention and AML compliance | Transaction data, IP address, device data | Legal obligation / Legitimate interest |
| Delivering customer support | Communications data, account data | Contract performance |
| Responsible gaming monitoring | Game activity logs, session data | Legal obligation / Legitimate interest |
| Sending account and transaction notifications | Email address, phone number | Contract performance |
| Platform improvement and analytics | Usage data, device data (anonymised) | Legitimate interest |
| Sending promotional communications (opt-in only) | Email address, betting preferences | Consent |
77pd does not use automated decision-making processes that produce legal or similarly significant effects on players, with the exception of automated fraud screening which may temporarily hold a transaction for manual review.
5Legal Basis for Processing
77pd processes your personal data on the following legal bases:
- Contract performance: Processing necessary to provide you with the 77pd service you have agreed to use — including account management, payment processing, and customer support.
- Legal obligation: Processing required to comply with applicable laws, including anti-money laundering (AML) regulations, age verification requirements, and financial record-keeping obligations.
- Legitimate interest: Processing for purposes such as fraud detection, platform security, responsible gaming monitoring, and improving platform features — where those interests are not outweighed by your privacy rights.
- Consent: Processing for optional purposes such as sending you promotional emails or SMS messages about bonuses, new games, or seasonal offers (for example, BPL season promotions or Eid special offers). You may withdraw consent for marketing communications at any time by contacting support.
6How We Share Your Data
77pd does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data is shared only with the following categories of recipients, and only to the extent necessary for the stated purpose:
- Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank — to process deposits and withdrawals on your behalf.
- Identity verification providers: KYC service partners used to verify player age and identity in compliance with applicable law.
- Game content providers: Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe — to deliver game sessions and reconcile game outcomes with your account balance.
- IT and infrastructure providers: Hosting, security, and analytics technology providers who process data on behalf of 77pd under contractual data processing agreements.
- Legal and regulatory bodies: Where required by law or a valid legal order, 77pd may disclose personal data to law enforcement, regulatory authorities, or courts. 77pd will inform you of any such disclosure where permitted to do so by law.
No data sales: 77pd never sells personal data to advertisers, data brokers, or marketing networks. Any communication you receive from 77pd is sent directly by 77pd and is based solely on your opt-in consent or your existing player relationship with the platform.
7Cookies and Tracking Technologies
77pd uses cookies and similar tracking technologies to operate the platform, remember your session, and analyse how players interact with the site. The main categories of cookies used are:
- Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that help protect against fraud. These cannot be disabled.
- Functional cookies: Remember your preferences such as language settings, preferred payment method, and last-used game category to improve your experience on return visits.
- Analytics cookies: Collect anonymised data about page views, session duration, and navigation paths to help 77pd understand how players use the platform and identify areas for improvement. This data does not identify individual players.
- Performance cookies: Monitor platform load times and error rates to support technical stability and infrastructure decisions.
You can manage non-essential cookies through your browser settings. Disabling functional or analytics cookies may affect your experience on the platform but will not prevent you from placing bets or accessing your account.
No third-party advertising cookies: 77pd does not allow third-party advertising networks to place tracking cookies on the platform. You will not be tracked across the web by advertising partners as a result of using 77pd.
8Data Retention
77pd retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by applicable law. The following retention periods apply as a general guide:
- Account and registration data: Retained for the duration of the active player relationship, plus a minimum of five (5) years following account closure to comply with financial record-keeping and AML obligations.
- Transaction and financial records: Retained for a minimum of seven (7) years from the date of each transaction to comply with applicable financial regulations.
- Identity verification documents: Retained for the duration of the active account relationship plus five (5) years following closure, or as required by applicable KYC regulations.
- Game activity logs: Retained for a minimum of three (3) years from the date of each session for responsible gaming monitoring and dispute resolution purposes.
- Support communications: Retained for three (3) years from the date of the communication, unless the communication relates to a formal dispute in which case it is retained for the duration of the dispute resolution process plus two (2) years.
- Analytics data: Anonymised analytics data may be retained indefinitely as it cannot be linked back to any individual player.
When a retention period expires, data is securely deleted from 77pd's systems or irreversibly anonymised so that it can no longer be linked to any individual.
9Your Data Rights
As a player on the 77pd platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your registered username and a description of your request.
- Right of access: You may request a copy of the personal data 77pd holds about you. We will provide this within 30 days of receiving your request.
- Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. You can also update certain account details directly through your account settings.
- Right to erasure: You may request that 77pd delete your personal data. This right is subject to limitations — for example, we may be required to retain certain data by law even after an erasure request. We will inform you of what data we are unable to delete and explain the reason.
- Right to restrict processing: You may request that we limit how we use your data in certain circumstances, for example while a correction request is being reviewed.
- Right to data portability: Where technically feasible, you may request that we provide your personal data in a commonly used, machine-readable format so that it can be transferred to another service.
- Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
- Right to object: You may object to processing carried out on the basis of legitimate interest, including profiling for responsible gaming purposes. We will assess your objection and respond within 30 days.
Response time: 77pd will acknowledge all data rights requests within five (5) business days of receipt and will provide a substantive response within 30 calendar days. If a request is complex or voluminous, we may extend this period by a further 30 days and will notify you accordingly.
10Children and Minors
77pd is strictly a platform for adults. Players must be at least 21 years of age to register or use any service on the platform. 77pd does not knowingly collect personal data from individuals under the age of 21.
If 77pd discovers that personal data has been collected from a player who was under 21 at the time of registration, that account will be closed immediately and all associated data will be deleted, except where retention is required by law to investigate the underage access incident.
Parents and guardians: If you believe a person under 21 has registered a 77pd account using your device or payment details, please contact us immediately at [email protected]. We will investigate and close the account as a priority. We also strongly recommend using parental control software to prevent underage access to gambling platforms.
11International Data Transfers
77pd's primary operations and data processing infrastructure are configured to serve players in Bangladesh. However, some of our third-party service providers — including game content providers and certain technology infrastructure partners — may be located in other countries. When personal data is transferred outside Bangladesh to such providers, 77pd ensures that appropriate safeguards are in place, including:
- Contractual data processing agreements that require overseas recipients to protect your data to a standard equivalent to the protections described in this policy.
- Use of providers that operate under internationally recognised security certifications (such as ISO 27001) where applicable.
- Limiting data transfers to what is strictly necessary for the service in question.
By using the 77pd platform, you consent to the transfer of your personal data to overseas processors as described in this section, subject to the safeguards outlined above.
12Security Measures
77pd implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration, or destruction:
- SSL/TLS encryption: All data transmitted between your device and 77pd's servers is encrypted using industry-standard TLS protocols. Look for the padlock icon and https:// in your browser address bar when using 77pd.
- Encrypted password storage: Player passwords are never stored in plain text. They are hashed using a one-way cryptographic function before storage, meaning 77pd staff cannot read your password.
- Access controls: Access to personal data within the 77pd organisation is restricted on a need-to-know basis. Staff with access to player data are trained on data protection obligations and bound by confidentiality agreements.
- Two-step verification: Players are encouraged to enable two-step verification (2SV) on their accounts for an additional layer of login security.
- Regular security reviews: 77pd conducts periodic reviews of its security posture, including vulnerability assessments and access log audits.
- Incident response: 77pd maintains an incident response procedure to contain and remediate any data security breach promptly. Affected players are notified without undue delay where a breach poses a material risk to their data.
While 77pd takes data security seriously and applies industry best practices, no system is entirely immune to risk. You are also responsible for keeping your login credentials secure — never share your password with anyone, including 77pd staff, who will never ask for it.
13Third-Party Links
The 77pd platform does not contain links to third-party external websites. All navigation links on the platform point to pages within the 77pd domain (77pd.io). This Privacy Policy therefore applies to all pages and services accessible under the 77pd domain.
Game content delivered within the 77pd platform by third-party providers (Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and others) is rendered within the 77pd interface under licence. Data collected in the course of game sessions flows back to 77pd and is processed under this Privacy Policy. The game providers' own privacy policies govern any separate data collection they perform as independent data controllers.
14Updates to This Privacy Policy
77pd may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered players via their registered email address at least seven (7) days before the updated policy takes effect.
The updated policy will be published on this page with a revised effective date. Your continued use of the 77pd platform after the effective date of any updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated policy, you should stop using the platform and close your account before the effective date.
Minor, non-material changes (such as typographical corrections or clarifications that do not alter the substance of the policy) may be made without advance notice. The effective date on this page will always reflect when the current version was last updated.
15Contact Us
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 77pd handles your personal data, please contact our support team using the details below. All privacy-related communications should be sent in English to ensure they are handled efficiently.
- Email: [email protected] (plain text — not a clickable link)
- Subject line: "Privacy Request — [Your Username]" for data rights requests
- Support hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
- Response time: Acknowledgement within 5 business days; full response within 30 calendar days
For urgent data security concerns — including suspected unauthorised access to your account or suspected misuse of your personal data — please mark your email as urgent and include your registered username. Do not include your password or payment credentials in any support communication.
Your Data Is Safe With 77pd
21+ Only77pd uses SSL encryption, encrypted password storage, and strict access controls to keep your personal and financial data secure. We never sell your data to advertisers, and we do not share it with anyone beyond what is necessary to deliver the services you use.
This platform is strictly for players aged 21 and above. If you have questions about your data or wish to make a privacy request, contact us at [email protected]. For responsible gaming support, visit our Responsible Gaming page.
Questions About Your Privacy?
Our support team is available around the clock to answer privacy questions and handle data rights requests. You can also explore our FAQ for quick answers, or head to our Terms & Conditions for the full platform rules.
21+ only. Gambling involves financial risk. Please play responsibly and within your means.